Box Office Info


MON 10:00AM - 5:00 PM    
TUE 10:00AM - 5:00 PM
WED 10:00AM - 5:00 PM
THU 10:00AM - 5:00 PM
SAT Closed
SUN Closed
Event Days 12:00pm - During The Event

BOX OFFICE Location:

The U.S. Bank Arena Box Office is located on the outside of the 4th floor of the arena facing Great American Ball Park. During non-peak seasons this office will be closed & tickets may be purchased on the 3rd floor of the arena. There is NO TICKETMASTER SERVICE CHARGE for tickets purchased at the U.S. Bank Arena Box Office. Contact the box office at 513-421-4111.

Tickets are also available online at, by phone at 800-745-3000, and at all Ticketmaster outlets including select Kroger locations. Click here to find participating Kroger outlets.

Group Tickets:

For group tickets (groups of 20+), call the Group Ticket Hotline at (513) 421-4111 x178. Discounts are available for most shows for groups of twenty or more. Also, if you\'\'re interested in obtaining a discount for your workplace, organization, etc., call the hotline for details on how to receive advanced notice of events at U.S. Bank Arena and special pricing. Click here for more information.

Accesible seating:

Accessible seating is available for all U.S. Bank Arena events. To purchase accessible seating, please call Ticketmaster at 1-800-745-3000 and speak to a customer service representative.

Will Call Procedure:

Tickets may be picked up at the Will Call window two hours prior to the start time of an event. You must have valid photo ID and the credit card used to purchase the tickets.


During non-event days customers should park at the security lot accross from the landing at the corner of Mehring Way and Broadway. Effective January 26, 2010, the Mehring Way access doors will no longer be available as a public entrance during events. Please use the elevator at the corner of Mehring Way and Old Broadway for building access at Main Gate. During Reds events this elevator may not be usable for patrons without a Reds ticket. There is another elevator at the corner of Old Broadway and Pete Rose Way that will be in use during Reds games.

Refer to our parking section when coming to the arena during events. Plenty of parking is available in the East Garage, Great American Ballpark and surrounding lots. Event parking starts at $6.00. If you have any questions, please contact the Central Parking System offices (513) 946-8100.

Click here to download a parking map